HGUTHRIE

Profile

I am an accomplished technical writer and content strategist specializing in emerging technologies, including generative AI. My recent experience focused on creating documentation for an AI platform while helping plan content frameworks that directly support chatbot training and prompt engineering. I combine clear communication with systems thinking—translating complex concepts into usable, scalable content for both people and machines.

I am interested in remote roles in content strategy and software development. I have solid experience in startups and corporations. I love becoming a subject matter expert with the products that I encounter. I am thrilled to share my enterprise experience with a small to medium company. I am highly organized and ready manage complex projects. I look forward to building trust and helping shape content strategy for the future.

Enterprise Portfolio

I enjoy working with GitHub, and have for more than 10 years. I am very experienced in a docs-as-code environment.

Lead Technical Writer for Adobe GenStudio for Performance Marketing

Develop documentation for the GenStudio for Performance Marketing product, crafting user guidance, prompt examples, and source materials designed to support both user understanding and LLM training. Partner with engineers and AI trainers to structure and optimize content used for chatbot development, while managing version-controlled documentation repositories and iterating on content strategy for emerging product features.

Code repository: genstudio-for-performance-marketing

• GenStudio for Performance Marketing Guide

Lead Technical Writer for Adobe Commerce and Commerce Cloud platform

Following Magento’s acquisition by Adobe, continued to document the Commerce Cloud product as it transitioned into the Adobe Commerce Cloud platform service and mentor new writers.

Code repository: commerce-cloud-tools

• Commerce Cloud Tools portal
• Cloud Docker for Commerce Guide

Code repository: commerce-on-cloud.en

• Commerce on Cloud Infrastructure Guide (before the repository was moved and renamed)

Code repository: commerce-operations.en

• Configuration Guide

Senior Technical Writer for Magento

Documented cloud configuration processes and deployment procedures for hosting the Magento e-commerce application on a cloud platform. Created clear, technical documentation to support go-live readiness and ongoing site management.

• Magento Developer Docs—I worked in the Cloud Guide, before it migrated to Adobe Docs system.

Experience using mermaid

Mermaid is a great way to collaborate on diagrams directly in your Markdown code, especially if your content is open source. While not always beautiful, it is quick and easy to edit when writing in Markdown. The following is a sample timeline representing my experience throughout the years:

timeline
    title Experience Timeline
    section Semiconductor Writer
    2010 to 2013 : LSI Corporation
    section Cloud Writer
        2013 to 2016 : ServiceMesh
        2016 to 2017 : Cisco
        2017 to 2018 : Magento
    section Lead Technical Writer
        2018 to 2024 : Adobe Commerce
        2024 to 2025 : Adobe GenStudio
    section Independent Writer
        2026 : Freelancer and Non-profit volunteer